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Closed account transaction data
Request a report or export of transaction or account data after your account is closed, where permitted by policy and law.
Even after an account is closed, we may be able to provide historical transaction reports for tax or legal purposes.
Data retention policies and local laws determine what information can be released.
- Specify the time period for which you need the data.
- Verify your identity using the email address associated with the closed account.
- Processing data requests for closed accounts may take up to 7 business days.
Need a human review?
Send one email to our support team with a clear subject line. We will reply using our standard processes and may ask for further verification to protect your account.
support@rutowallet.comFor account safety, always start from this official help page or the RutoWallet app. Read our Terms and Privacy Policy for more detail.